If you are engaged in international trade,you must have heard of a third-party inspection company.Maybe you are using a third-party inspection service at the moment and you are worried about why some inspection companies are so unreliable! We are just in the inspection industry,so we know the operation procedures of different types of inspection companies in the industry clearly.We are happy to share the real information that importers can’t get publicly,so as to avoid importers taking detours.
First of all,importers should make clear position of third-party inspection companies in international trade. Generally speaking,the significance of inspection companies is to help importers control the quality risks of goods.In the control process,the inspector’s professionalism,product inspection process,inspection workload and inspection form will affect the inspection results to a certain extent,finally judge the product quality. In addition to the general inspection process, a reliable inspection company also needs to have comprehensive QA knowledge. Because QA-based in-depth service can show the actual situation of product quality on the premise that importers purchase with a low price,which is a very high requirement for inspection companies. Next, from the types of inspection companies to in-depth analysis, we will examine what types of inspection companies have QA-based in-depth services.
Oversized inspection companies not only have many branches in the world,but also have a history of hundreds of years,so they have a high reputation.The importers who cooperate with each other also belong to large international importers,which pay attention to brand effect and think that consumers will definitely trust and recognize with an inspection report from an internationally renowned inspection company.Of course,there is no doubt about it.Only importers need to know whether their inspection process has played the proper role.After all, super-large inspection companies charge higher fees,especially for laboratory tests.Because laboratory testing is their main source of profit,they have also applied for many international certifications,hoping to gain more economic benefits.
The inspection service is mainly driven by people and the added value is relatively low.Therefore,the management of the company does not pay enough attention to the inspection service and only keeps the inspection service to ensure the integrity of the service.After three months’ training,their new inspectors will go to work directly and inspect the goods independently.Because the factories that large importers cooperate with are generally large factories,the quality of products will not have too big problems.However, if the products fail to pass the relevant safety regulations of the countries and regions where they are sold, a large number of products may be recalled.Whether this product meets the relevant safety regulations can only be known after the product is sent to the laboratory to complete the test. Therefore,the inspection service is only a superficial inspection and the inspector’s main job is to go to the factory for random sampling. In the final analysis,it is because their customer groups are all going to do laboratory tests.The inspection service plays a guiding role in it,leading the inspection of 380USD/MD to more expensive laboratory tests.
Compared with super-large inspection companies,medium-sized companies have no international popularity and are cheaper in price,about 290USD.Although the price is lower,the workload involved is less,so it often takes more than 2 man-days to complete the inspection work in order to increase the turnover.Why they run the company like this,we need to analyze it from their marketing and management mode.
First of all,most of the management of such companies advocate Internet thinking and think that the core competitiveness of the company is online and offline carpet marketing.In order to obtain a large number of customers,the inspection business is operated in an extensive way,completely ignoring the inherent objective laws of the inspection industry.The reason why they can continue to grow is that with the rise of the Internet,the Internet marketing model is constantly changing.The ability to develop new customers is greater than the ability to provide professional services to customers and the number of new customers is greater than the loss,so the company’s inspection business can continue to grow.
Secondly,the management thinks superficially that the inspection service only takes the customer’s inspection order first,then arranges the inspector to carry out the inspection,finally issues the inspection report to the customer and collects the money.In case of inspection problems,the responsibility will be put on the inspector,the customer will be responded simply and rudely by fines and dismissal,hoping to make things easier.For inspectors,such inspection companies cannot hold office for a long time.However,due to frequent exchange of inspectors in medium-sized inspection companies,the inspection level of inspection teams is always at a low level and cannot be improved.
The most effective marketing mode of this kind of company is low price attraction and the price is usually around 100USD/MD.Although the profit of each order is less,the order is more,so as to maintain the basic operation of the company Because they caught some importers who didn’t know about inspection,they gained customers by falsely reporting their workload and increased their turnover.Under this mode of operation, inspection services are basically not guaranteed.Because of the low cost,they can’t hire professional inspectors,but only some inspectors who have done inspection work in factories.Moreover,such inspectors have low academic qualifications and know nothing about English.Inspection reports can only be completed by office employees.
Since inspectors are at such a level,their inspection process is obvious.In order to complete the task, the inspector just showed up at the factory,took some photos of the products and rushed to the next factory in a hurry.This is the best example of formalism in the inspection industry.The final result is that the service quality cannot be guaranteed,which leads to serious customer turnover rate and even catches up with the turnover rate of inspectors in medium-sized inspection companies!For importers,it’s easy for them to lose confidence in the inspection industry after cooperating with the subminiature companies.They don’t want to try other inspection companies,but prefer to go all the way to China for their own inspection. However,the new buyers don’t know how hard it is!
Small inspection companies not only have no international popularity,but also do not pursue an efficient Internet marketing model.The price is only about 200-250USD.They only put a lot of energy on how to improve the inspection service and try their best to feed back the product quality to customers comprehensively. Because their target customers are small and medium-sized importers,these importers are eager to improve the level of supply chain management and product quality control, which requires better inspection services.
Why is this inspection company the most cost-effective? The reason is very simple,because the target customers are small and medium-sized with various types.The inspection company needs to spend time to study how to manage the process more professionally,control the inspector,constantly improve existing process and feedback with customers in time.This is an inspection company that can achieve the best value in the industry under the business philosophy of advocating sincere service.
CLI inspection companies belong to this type,which are developing higher requirements at the same time. In order to improve the existing process management,CLI has developed a system that can realize risk control. With the support of the system,the inspection process of each customer is customized,so as to reduce the product quality risk.For the management of inspectors,ensure basic regular training and update their professional knowledge base.Enable inspectors to enhance service awareness and achieve in-depth QA inspection.Even now,the inspection cost of CLI is also in line with the intrinsic value provided by us, which is located at 238 USD/MD.Because CLI is well aware of the needs of small and medium-sized importers, not only the product quality is good,but also the procurement cost is not high.Therefore,most of our inspection work is completed in one day,in order to reduce the purchasing cost of importers and ensure the interests of importers.
For importers,the existence of inspection companies is undoubtedly a timely help,because no one is more suitable for quality control than inspection companies.However,among the numerous inspection companies in the market,which company is the most suitable for importers? Through the above analysis,it is assumed that importers have been able to obtain the business models of different types of inspection companies,then choose the appropriate type according to their own requirements,try different inspection companies and finally select the best quality.
Here,we would like to remind importers to pay attention to whether the inspection company can analyze problems from the customer’s point of view and whether it can comprehensively control the early, middle and late stages of inspection,which is a judgment basis.In addition,whether the inspection company can predict the potential risks of products in advance,that is QA in-deep service mentioned at the beginning of the article. It is the performance of testing the internal strength of the inspection company.According to these bases, CLI can say without hesitation,because our service aim is “to make imports safer”,these bases are actually our basic requirements Of course,it also sums up from our inspection experience from many years,so as to facilitate importers to choose the most cost-effective inspection company.
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