CLI inspection has a professional team as test consultant to provide one-stop testing consulting services for importers and retailers worldwide.
A product is generally recognized by the quality supervision department or inspection organization before it is listed. Why Recall Goods mentions that the reason for the recall and the effective method to avoid it are on-site inspection and laboratory tests. After all, some items could not be directly observed by eyes. And which items are mandatory or optional? This requires the customer to communicate with a professional test consultant before reaching a conclusion.
To cultivate a test consultant of CLI, as a customer manager, he needs at least 3 years of experience in technical customer service, which is an important prerequisite for him to be able to serve as a qualified test consultant.
Some inspection companies think that it is very simple to train a test consultant. It just easy as to sends a pile of technical documents and gives two weeks of intensive training.
We know that the business scope of CLI covers all cities in the country, so it is not easy for CLI inspection to make customer managers become qualified test consultant who are distributed in all coastal cities and industrial manufacturing cities in China.If you want to learn more about CLI business scope, please see Coverage Area. A good test consultant needs to have in-depth understanding of some kinds of product catalogs. They have a relatively in-depth understanding of product testing and can customize the list of test items that can be selected by customers.This requires a deep industry background.
However, the test consultant of other organizations only passively asks the customer questions.Such test consultant cannot effectively dig out the deep quality and test requirements from customers.However, in CLI, our test consultant grew up as a senior account manager.They have over five years of experience in testing services, which gives them a complete knowledge structure and technical background.Therefore,test consultant of CLI has a higher starting point.
CLI test consultant will suggest some relevant test items for the products provided by clients and will collect all the test prices from different laboratories. Then choose the best one to clients for reference.
Our test services cover a wide variety of products and standards, which includes but it not limited to the following categories.