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What Is The Simulation of Actual Use by Consumers?

Home » ● Voice Of Quality » What Is The Simulation of Actual Use by Consumers?

By Scott Chin • 12/3 @ 3:25 • No Comments

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In the end, all kinds of products are ” influenced” by consumers. Consumers’ actual experience directly reflects the quality of such products. Therefore, most manufacturers and suppliers attach great importance to consumers’ evaluation, which not only helps them improve the product structure and function, but also reduces the profit loss caused by complaints.

But how to know consumers’ experience before products enter the market?  Generally, before the product leaves the factory, the importer will entrust CLI inspection to carry out product use test. In this link, CLI inspection will carry out different tests according to the different functions of the product. In addition to the basic weight and size and the functions mentioned in the instructions, it is very important to simulate the actual use of the consumer and analyze the problems that will arise from different aspects of the product. Before this, the product also needs to pass the laboratory tests, so CLI inspection also provide laboratory consulting and testing services. Please see Lab test.

For example, the coffee cup of disposable products,the customer only requires us to make the fit between the cup cover and the cup body,which means the cover must completely match with the body without any gaps or feeling too tight.And in the simulated product use test, hot coffee is poured and left for 2 hours to check whether there is coffee leakage at the bottom and sides of the cup.This test is indeed simulated according to actual functions, but only under normal circumstances.  In life, every consumer uses paper cups in different way and third-party inspection companies need to consider what problems will arise in the case of abnormal use and conduct product use test again.

Since it is a coffee cup, most consumers will drink the cup directly taken by their hands after buying coffee, because now coffee shops will attach heat shields to the sides of the cup so that the cup will not be hot.  However, a few consumers will hold the lid with their hands. At this time, if the lid cannot bear the weight of hot coffee, a trip to the hospital may be inevitable.

In order to solve the scald problem during the pre-shipment inspection, if you can think of having the inspector simulate the product use test on site under extreme conditions and show the test results in the report, the customer can improve the product and add warning words, etc.

Just thinking more from the perspective of consumers and simulating product use test can help customers and manufacturers to reduce some unnecessary troubles, so choosing a suitable third-party inspection company is also an important link in ensuring product quality.  CLI Inspection is committed to providing professional and cost-effective third-party inspection for global importers and retailers in China. About CLI  lists all aspects of CLI information to have a comprehensive understanding of CLI. 

This article is an original article for CLI Inspection, who is committed to providing high-quality product inspection technology and know-how sharing for global importers and retailers to make imports safer.

All rights reserved. The contents of this website provided by CLI Inspection may not be reproduced or used without express permission.

For reprint, please contact with CLI Inspection, thank you.

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Scott Chin

Senior professionals in the field of quality inspection are committed to finding and sharing valuable experiences.

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  • HOME
  • CLI
    • Pricing
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    • Outsourcing Inspection
      • Why CLI
      • Set Up Own QC Team ?
      • Is Bigger, The Better ?
      • No Fake Testing Samples
      • Avoid Fake Inspection
      • Better Quality Lower Price
      • CONCEPTS
        • Quality Protocol
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        • Why Recalls ?
        • Why Returns ?
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      • About Quality Cases
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      • Quality Mirror
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    • ● In-Depth
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    • Sample Review
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    • Pre Shipment Inspection
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    • Inspection
      • Pre Shipment Inspection
      • Initial Production Inspection
      • During Production Inspection
      • Container Loading Supervision
      • Random Sample Picking
      • Sample Review
    • Audit
      • Credit Investigation
      • Quick Factory Audit
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      • COMPR Factory Audit
      • Social Audit
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      • Testing Consultancy Services
      • Testing Scopes
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